How Computing Solutions prepared for the COVID-19 pandemic
How Computing Solutions prepared for the COVID-19 pandemic Many businesses are facing a confusing and difficult time dealing with the COVID-19 pandemic. At [company name], we remain committed to helping your employees and customers throughout this time. We are prepared to equip your business with the right IT solutions to keep business moving forward and with little disruption to daily operations. Providing additional support Our IT experts are here to help answer your questions around the clock. We understand that you may have some questions about new ways to better serve your employees and customers while working from home because of coronavirus. As always, we are here to help answer any questions and provide you with any new and ongoing support needed to get through this unusual time. Additional systems and processes Since a majority of your employees are likely working from home, you may need to implement some additional systems that were not needed in your office previously. We can help you find the best solutions that work for you. For example, using a unified communications platform will easily allow your employees to communicate and collaborate efficiently within one single platform. This is also a great tool to use to hold weekly meetings to check in on employees to see if they need additional support while working from home. In addition to unified communications, implementing a VoIP system would also be beneficial during this time and beyond by increasing productivity by 20%. VoIP allows employees to use their mobile device as a phone. They would still have access to their office phone number and real time incoming and outgoing calls without having to worry about a phone line or bring their office phone home. All they would need is an internet connection and a mobile device. Increased security measures While employees are working from home, they may not have the added layer of protection like your typical office environment has. We can help encrypt important data that employees need access to on a regular basis. This adds more security in case an employee’s device or network is compromised. Remind your employees to keep their software up to date and use strong passwords on their own devices. As always, we will continue to monitor your data and keep a close eye on things while employees are working from home. Business continuity planning During times like this, you are probably thinking that you should have a business continuity plan in place or update the existing plan. While planning how your business would work through a pandemic likely wasn’t included in your plan, preparing for a natural disaster that would cause your employees to work remotely should be included. We can help prepare your business for all sorts of disasters so you have a clear guide to turn to in case anything should happen in the future. You can rely on Computing Solutions Throughout the COVID-19 pandemic and beyond, you can rely on Computing Solutions to provide your business with the best IT solutions. We are more prepared than ever to assist your company with remote working solutions. To learn more, contact us today! The online HTML, CSS and JavaScript organizers will take care of your dirty...
Read MoreIT solutions while working remotely due to the coronavirus
IT support while working remotely due to the coronavirus Many businesses are choosing to allow their employees to work remotely due to the COVID-19 or coronavirus pandemic. Be assured that Computing Solutions remains committed to supporting your IT systems throughout the crisis. Fortunately, our systems for monitoring and managing your IT systems are designed so that our entire staff can operate virtually. Set your employees up for success during this time. Computing Solutions can provide IT solutions for your business even while employees are not in the office. Cloud-based mobility apps Using cloud-based applications allows employees to communicate and remain productive. We can help set your staff up with tools that can be accessed remotely and only need an internet connection to work. If you are already using a cloud-based application such as Microsoft 365 and need to add additional users, we can increase the number of users to accommodate employees working remotely and need access. Call forwarding Ensuring that businesses and consumers remain connected during a pandemic is important. With VoIP phone systems, making and receiving calls while not in the office can be easily achieved. We can set your team up with call forwarding solutions to ring their personal device and connect with customers as they normally would. Remote server access Just because employees aren’t in the office doesn’t mean they can’t access files on the server. We can show employees a way to still access files through a remote desktop connection. Remote desktop access is a highly secure option that ensures all data and applications remain inside the business system. Implementing this will allow your staff to log in from their own device without compromising the integrity of your private data. Once set up, employees can use their personal computers to connect to their office computer and have access to all of their programs, files and network resources as though they were accessing their office computer in person. We have streamlined the setup process so that employees can easily walk through this process with a member of our IT support team via phone or email. Maintaining cybersecurity When you move your team out of the office due to health concerns or for any other reasons, you face a new set of security changes. Quality cloud-based tools allow you to collaborate remotely without sacrificing any cybersecurity. These tools encrypt files both in transit and at rest, protecting them from hackers, viruses, and other cyber threats. There are also mobile device management tools that help to maintain your security, even if workers are using their phones or laptops. Consult an IT expert for help in making this transition If you haven’t already consulted with an IT expert on how to best prepare your team for remote work, or are having any issues with your current setup, Computing Solutions can help. We offer a wide range of Managed IT services to suit your needs and would be happy to assist as your company makes this sudden transition. Contact us today for details. ...
Read MoreA guide to what your remote working solution should look like
A guide to what your remote working solution should look like In the midst of the COVID-19 pandemic, businesses everywhere are forced to operate remotely. This poses risks because employees could be using unsecured wifi and devices which hackers can easily access. Your company data could be on the line and you need to take the necessary steps to protect it. Here are 5 features you should be implementing during this pandemic, when working from home has become the new normal. The right balance for your business Remote working has its benefits, but you need to ensure that all employees are on the same page. Having the same workflow application is important, since everyone needs to be receiving the same information, the same way. When working remotely, some people may work different hours than the other person. This can pose some challenges especially when work is due or employees have questions. Having daily check-ins and routines can ensure that everyone stays on track and works together. Security to match your workflow When working remotely, users can work anywhere there is a WiFi connection, coffee shops, parks, libraries and so on. The chances of data getting stolen is high because of unsecured connections and you want to prevent that at all costs. Bring your own device (BYOD) policies are becoming more common, and especially with the pandemic companies can’t afford to lend out equipment in case of theft. This means company data will be accessed from personal devices, and this opens up the door to more risks than working from an office. According to Cybint, the average cost of a data breach in 2020 will exceed $150 million. With your company already losing money from the COVID-19, you can’t afford more losses, and security needs to be your top priority. Security should be an important part of your workflow since users will be using their own devices and wifi to access data. The solution is to consider implementing a VPN and MFA into your workflow and applications, so you can ensure company data is secure wherever an employee is working from. Employee education is important during this time, they should be trained on the best practices for staying secure and how to look out for potential email scams or risky websites. Complete connectivity How can you ensure that employees are able to connect from wherever they are? They should be able to access information from any device. If they don’t have the ability to access files and documents where and when they need them, employees won’t be able to get work done and this can cause disruptions to timely delivery and streamlined operations. This is why cloud computing will be more beneficial compared to normal on-site servers during this time. Cloud data centers are estimated to process 94% of workloads in 2021. However, over 88% of organizations have encouraged or required their employees to work from home in 2020, cloud computing might eventually become the only option for your business. Your employees need to have complete connectivity from wherever they are and the cloud can provide this for your company, which will make working from home a breeze. This is especially important throughout this pandemic, since we don’t know when we will be able to work at an office again. Same workflow in and out of office In the midst of this crisis, in order to maximize business continuity as a business, you need to establish that these specific boundaries are set in place and followed. Remote working solutions should be used in the office prior to working remotely. This...
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